Experienced leadership. Practical solutions.
A career built across physician and laboratory revenue cycles, with a focus on scalable operations, strong teams and clearer financial decisions.
Grounded in the work. Focused on the bigger picture.
I am a Certified Professional Coder (CPC) with more than 17 years in healthcare billing and revenue cycle management.
My career has grown from hands-on reimbursement analysis and front-end claim processing into director-level operations, RCM product management and senior leadership. I have led large billing teams, guided technology-driven improvements and partnered with leadership on reporting, client integration and operational strategy.
That combination of operational depth and strategic perspective informs how I evaluate challenges and identify practical opportunities for improvement.
A connected approach to performance
Executive collaboration
Communicate operational patterns, financial trends and risks in ways that support prioritization.
People leadership
Staffing assessment, mentoring, team performance and consistent workflows.
RCM transformation
Denial prevention, billing system configuration, automation and payer reimbursement oversight.
Professional foundation
Certified Professional Coder (CPC)
American Academy of Professional Coders (AAPC) · Certified since 2011
Medical Office Administration Certificate
Fayetteville Technical Community College
Additional college coursework
East Carolina University · Tacoma Community College
Specialties across healthcare
Experience includes laboratory diagnostics, toxicology, molecular testing and a broad range of physician specialties.